Communication · Email Inbox
Your company email, organised by customer.
The inbox is organised by customer, not by message. Open a customer and you have the whole conversation, the history of previous conversations and a shortcut to their contact record.
- Gmail in one click
- Organised by customer
- Automatic AI replies
- No credit card
- Ready in minutes
- Free plan
Real PingSales screens with fictitious sample data (Clínica Sorriso). Click to enlarge.
In detail
Less time in email, more time selling
- Connect your mailbox
Gmail takes one click. For other providers, enter the incoming and outgoing server details — PingSales tests each one and tells you what's wrong.
- Everything by customer
The full conversation, your history with that customer and direct access to their contact record.
- Organise in one click
Mark as read or unread, star and move to another folder.
- Reply, forward, compose
With attachments, recipients from your contacts (or a new contact created on the spot) and your signature added automatically.
- The AI replies for you
It ignores newsletters, spam and automated emails, replies to customers with your business knowledge and hands over to the team when a person is needed.
- Always know who wrote it
Each message shows whether the AI or a person wrote it. Just like WhatsApp, take over the conversation and hand it back whenever you like.
How it works
Ready in minutes
- 1Connect your email
Gmail in one click, or another provider with an automatic test.
- 2Pick the AI mode
Off, Shadow for review, or automatic replies.
- 3Reply by customer
With full context and the whole team working in one place.
Questions
Frequently asked questions
Does it only work with Gmail?
No. Gmail takes one click; for other providers you enter the incoming and outgoing server details and PingSales tests the connection.
Does the AI reply to newsletters and spam?
No. It ignores newsletters, spam and automated emails and only replies to customers.
Can I see what the AI will reply before it's sent?
Yes. In Shadow mode the AI drafts the reply and nothing is sent without your approval.
Keep exploring
Even better together
- WhatsApp and SMSEvery company conversation on one shared screen, AI replies in Shadow or Live mode, broadcasts to lists and SMS.See in detail
- Email MarketingAI-generated emails based on your website, consent-based lists, A/B tests and complete reports.See in detail
- ContactsAll your contacts in one place, with full history, imports, duplicate handling and new contact generation.See in detail
Your next customer is already typing
Bring your company email into PingSales.
Connect your mailbox in minutes and let the AI handle the repetitive work.
- No credit card
- Ready in minutes
- Free plan



