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Communication · Email Inbox

Your company email, organised by customer.

The inbox is organised by customer, not by message. Open a customer and you have the whole conversation, the history of previous conversations and a shortcut to their contact record.

  • Gmail in one click
  • Organised by customer
  • Automatic AI replies
  • No credit card
  • Ready in minutes
  • Free plan

Real PingSales screens with fictitious sample data (Clínica Sorriso). Click to enlarge.

In detail

Less time in email, more time selling

  • Connect your mailbox

    Gmail takes one click. For other providers, enter the incoming and outgoing server details — PingSales tests each one and tells you what's wrong.

  • Everything by customer

    The full conversation, your history with that customer and direct access to their contact record.

  • Organise in one click

    Mark as read or unread, star and move to another folder.

  • Reply, forward, compose

    With attachments, recipients from your contacts (or a new contact created on the spot) and your signature added automatically.

  • The AI replies for you

    It ignores newsletters, spam and automated emails, replies to customers with your business knowledge and hands over to the team when a person is needed.

  • Always know who wrote it

    Each message shows whether the AI or a person wrote it. Just like WhatsApp, take over the conversation and hand it back whenever you like.

How it works

Ready in minutes

  1. 1Connect your email

    Gmail in one click, or another provider with an automatic test.

  2. 2Pick the AI mode

    Off, Shadow for review, or automatic replies.

  3. 3Reply by customer

    With full context and the whole team working in one place.

Questions

Frequently asked questions

Does it only work with Gmail?

No. Gmail takes one click; for other providers you enter the incoming and outgoing server details and PingSales tests the connection.

Does the AI reply to newsletters and spam?

No. It ignores newsletters, spam and automated emails and only replies to customers.

Can I see what the AI will reply before it's sent?

Yes. In Shadow mode the AI drafts the reply and nothing is sent without your approval.

Your next customer is already typing

Bring your company email into PingSales.

Connect your mailbox in minutes and let the AI handle the repetitive work.

  • No credit card
  • Ready in minutes
  • Free plan